How can we help?

Find your answer in our help center below!

Frequently asked questions

We have never had an account locked or suspended. We do our best to stay up to date with Instagram’s Terms of Services, but there is always a chance it could happen. We advise you to not follow/unfollow more than 10 accounts an hour and 50 accounts a day during your subscription with us to avoid exceeding Instagram’s limits. We are not affiliated with Instagram in any way.

For the Like plans, we don’t need your password and won’t have to access your accounts. We will use our own account(s) to exchange likes with other Instagram users and, in return, they will leave likes on your account.

For the Follower growth plans, we do need to access your account. In order to grow your followers, we will interact with your target audience using your account. Rest assured we will not share your password with anyone who is not on our team and we take the protection of your account very seriously.

Of course! Your account is yours and our service will work in the background. You will be able to use your account as you normally would but we do advise you not to follow/unfollow more than 10 accounts an hour and 50 accounts a day to avoid exceeding Instagram’s limits.

The followers you have gained while using CrowdTuner are yours! Remember – the followers you have gained are following you because they actively choose to, they are showing interest in your profile and who or what you have to offer. Of course, they are also free to unfollow you if they lose interest in your profile, so it’s up to you to keep them interested by keeping your profile up-to-date.

Depending on the plan you subscribe to, you will be billed automatically via PayPal on your weekly, monthly, or quarterly anniversary date. You can cancel at any time and we will not charge you the next term.

One of our growth managers will be assigned to your accounts and will be in touch with you shortly to set up your account. Your growth manager will look at your previously submitted hashtags/accounts or go over your order to develop a customized target audience suitable for you or your business.

Our team member will be in contact within 24 hours. Please be sure to check your PayPal email address or your email spam folder associated with your payment.

Yes, absolutely! For large or custom orders, feel free to contact our support team for assistance. We will do our best to work with you on any and all specific services you require.

I have a problem!

Our team will be in touch within 24 hours after your registration. If you haven’t heard from us, please contact us with your registration email as soon as possible using the form below.

Once you’re all set up, you should see the first results within hours. Keep in mind our service generates real followers through marketing techniques. Do not expect instant followers!

Once you sign up, you are assigned a growth manager who will be in touch via email. We will manage your growth and do not have an online dashboard where you can log in.

We can always do this for you. Just email us your Instagram username, with new target accounts or hashtags.

We target users based on your targeting parameters. The users are interested or interacting with the target hashtags and/or accounts. If they follow you they must be interested in your account. We do our best to avoid targeting inappropriate accounts, but we can’t guarantee 100% of your new followers are to your liking. You are always free to change your target audience if you believe your followers are not specific enough.

Our service is on a weekly, monthly, or quarterly basis. It’s possible to see different results each day as we are limited to Instagram’s limits. The results we promise will still be reached at the end of your term.

More FAQs

The “Engagement” plan is typically used by people with an established audience who want to increase their engagement. With the engagement plan, we consistently bring likes to your content by joining engagement (a.k.a like for like) groups. This will increase your organic reach and may result in follower growth but is not guaranteed.

The “Growth” plan is specifically geared towards those businesses and individuals who want more followers. With this plan, we guarantee the number of followers and we use different strategies such as “follow/unfollow”.

It really depends on your goals with Instagram. If you already have an audience and simply want to increase your outreach then we’d recommend our Likes plan. If you want to grow your audience with more followers, then our follower growth plan is probably for you. If you are somewhere in between, you want more follower and more engagement at the same time we suggest to try both our services and get best of both worlds. If you’re still not certain, feel free to contact us on

We begin interacting with other users in your target audience. We will “like” photos to encourage them to follow your account. In addition, we will follow accounts and then unfollow them over time. Of the thousands of people, we interact with, a percentage will become your followers. This strategy is simply the fastest and best solution to follower growth.

For starters, we research your demographic and select popular accounts similar to yours. These accounts already have a steady fan base and probably a similar audience to the one you’d like to reach. We then target users by looking at the pages they follow, posts they like, hashtags they use, and pages they interact with. We also look at how many people they are following, how many posts they have, when their latest post was, and more. We are not able to filter users by age, gender, or location because this information is not publicly displayed on Instagram.

Yes, we use a custom AI software that helps us automate part of our service. To keep your growth going 7 days a week we use a software that “follows”, “likes”, and “unfollows” targeted users on your behalf. Our software is undetectable by Instagram. We use unique device ID’s and IP addresses for each of our clients to avoid any suspicion. We test all of our strategies extensively before applying it to our client’s accounts and have never had any account blocked or suspended.

100% organic followers. CrowdTuner doesn’t provide a set, specific bought amount of followers like other websites. We provide a continual “growth” of organic followers through management, people who will only follow you if they are interested in your account.

100% real likes. We bring consistent extra engagement to your account by sharing your post with users in engagement groups. We use our own account(s) to “like” posts of users in these groups and in return, they leave “likes” on your content. Although these “likes” aren’t necessarily coming from real fans, they will give your post such a boost that your post will have more exposure and reaches the explore page of more potential fans. This leads to more organic engagement.

Billing & Subscriptions

At this time, you are unable to change the PayPal account. We recommend contacting us, and we can cancel your current package, then you can resubscribe on a new PayPal account.

To change or upgrade your plan you can contact your account manager or cancel your current subscription and choose one of our other plans to subscribe to.

To cancel your subscription, you can submit the cancellation form here, cancel your payment profile in your PayPal account, or write us on from the email address you signed up with. If you cancel via email, it’s important to mention the Instagram account you signed up with and per what date you wish to cancel.  For more information, please refer to our Cancellation Policy.

Unfortunately, we don’t have an option to pause or postpone a subscription. Once you sign up, you are bound to the contract periods. Of course, you are free to pause or take a break from the service at any time, but this will not affect the subscription/billing cycle. You can always cancel your subscription and re-subscribe at a later date but you can not carry the time left in a previous subscription to a new subscription.

This has occurred due to insufficient funds or payment method in PayPal, please ensure the funds are available or there is a correct payment method attached (PayPal). If there is both, please contact PayPal as there may be an issue!

Your service will remain uninterrupted while this is fixed.

Unfortunately, we can not offer refunds once your term has begun. If you are not sure if our service fits your needs, please try the first-week plan or contact us for any questions. Results are not guaranteed and depend on your account, content, target audience, and more.

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    Tune your Instagram audience with CrowdTuner. The safe, fast, and reliable way to Instagram growth!

    Tune your Instagram audience using CrowdTuner – a safe, fast, and guaranteed way to Instagram growth!

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