The Customer Is Bound to Contract Periods
These Terms remain in effect until the end of the Customer’s billing cycle. The Customer is entitled to cancel their contract with us without prior notice or given reason. The Customer is required to cancel their billing at least one business day (24 hours from Monday to Friday) prior to the following billing cycle. Otherwise, the Customer is obliged to fulfill the final week, month, or quarter of billing prior to cancellation. Please note that changing the password or pausing the service on an account does not cancel the subscription and related charges.
The Customer is allowed to cancel their subscription either per email to firstname.lastname@example.org*, through our Cancellation Form, through PayPal, or through any of the contact forms on our website*.
*Cancellations need to be filed at least one business day before the renewal date from the same email used for the registration and have to include the Instagram username for which the service is used.
Monthly Billing Cycle Cancellation Example
The Customer is due to be billed on the 30th of March for the provision of Monthly Services from the 30th of March until the 30th of April.
Scenario 1 – The Customer cancels on 30th of March: The Customer will still pay for services supplied for the periods of 30th of March – 30th April. The Customer will not be billed on the 30th of April for the month of May.
Scenario 2 – The Customer cancels on the 29th of March: The Customer will not pay for the periods of 30th of March – 30th April 2018. The Customer shall not receive any Services after the 30th of March.